Hi, my husband and I are at a loss and would appreciate any advice from those who may have encountered a similar situation with the City Impund. Please no judgements
We have a commercial semi truck that has been parked in private lot that recently got bought out. The company that bought it out gave notice to move it, and we made several attempts but could not get it started.
We called the City and were told that without proper City signage, they could not tow it but advised us to move it as soon as we could to avoid it being towed in the future. We decided to get it towed, but It was towed the next day by the City to the impound lot, yes our fault for not getting it out sooner, but we tried. When we went to retrieve it from the impound lot, they needed to verify the VIN, which may be located on the inside of the drivers door. That door is now jammed probably from the towing or something because my husband was able to open it days before it being towed. The impound called their Insurance guy to try to verify the VIN, but he advised us he is only able to verify the “public” VIN that “may” be located inside that door as the one on the outside is not readable. If it ends up not being inside that door, we would have to go through applying for a new VIN, which involves getting an out of province inspection which our truck would fail because it doesn’t currently meet the standards.
We sent out a locksmith to try to open that door in hopes of finding that VIN, but he couldn’t get the door open and said that we would need to send out a mechanic. The mechanics we called would need more than an hour to remove the door and the impound only allows a maximum of one hour for us to do this, if it is a slow time. This will all be very very costly to us, not to mention paying the daily impound fee that’s accumulated, plus getting it towed from there. We made the decision that all this cost and stress that it was causing us to get our truck back was not worth it and that we would leave it there and cut our losses.
Now we are told that this would be classified as vehicle abandonment and all the charges incurred would in the end be charged to us by the Government of Alberta. So we are stumped. We can’t remove the vehicle because they can’t verify it’s ours without being able to get the VIN, but yet they can charge us if we abandon it? Then they can verify it’s ours when it comes time to charging someone, but not when we want to pickup the truck? It all seems really contradicting and unfair. Is there another solution to this? In the end, we would like to leave the truck since we aren’t able to remove it from there, but not if we are going to end up paying more for that.
Any advice from similar situations would be appreciated as we don’t know what to do anymore 🙁