Thank you to the Staff at Royal Alex Emergency Department
So yesterday I woke up very confused and with the worst headache ever and noticed half my face was drooping. Being that I’m relatively young I was terrified. (F 44 years old)
The closest hospital to my home is the Royal Alex so that is where I went.
I could not of asked for better treatment. From the person who triaged me, to the ER Doctor and the RN who took the time to get my head pain under control and managed to keep me laughing even though I looked like Popeye. I must also say that I was in the CT scanner within an hour where I was also treated so gently and kindly it brings tears to my eyes to write about today.
Although I was in an incredible amount of pain it sure helped that I was treated so well. Come to think of it even the porter was hilarious and asked if I’d like some vodka in my I.V bag, to help with my head pain.
Often I hear about how bad the Alex is, how rude and inefficient the medical teams are and I just had to share how wonderful my experience was. If I had to pick one thing that was absolutely terrible it was some of the other patients such as the one that required 8 police to control her or the girl in the bed next to me who was trying to fight everyone.
Considering how crazy that particular ER is I just wanted to share how well I was treated and how fantastic every staff member I encountered was to me. Thank you to each of you for making such a terrifying and painful time in my life as comfortable as possible for me.
I’ll never forget any of you.