Thanks Staff at Roger’s Place!
I just wanted to give a shout out to the staff at Rogers Place. I had tickets for me and my mom to go see Garth Brooks on Friday night. My mom loves Garth and doesn’t get out a lot, so I got the tickets for her birthday and she was really excited about it. Our seats were in the 5th row in the upper bowl section 218. When we arrived at our seats my mom seemed kind of anxious which got increasingly worse as people came and we had to get up so they could go by.
I knew my mom was really afraid of heights but I never even thought this would be an issue in the arena. I guess the steepness of the seats and the cramped space was too much for her. After a few minutes she was nearly in tears and I thought we were going to have to leave. I went up to the usher and explained the situation and he told me he would talk to the manager and see if anything could be done. I went back to my seat and after a couple minutes he came and brought us up to the concourse and asked to wait while they tried to work it out. The manager came and talked to us and after a few minutes they were able to move us to seats in the bar stools at the very top row.
Because you couldn’t see down the steep slope of the seats my mom was fine. I am so appreciative for the staff at Rogers Place for accommodating us in the face of these unexpected circumstances. It meant so much to my mom that she was able to enjoy the show. Thanks again for saving the day!